How old do I need to be to rent a car?
Dreaming of cruising around Dubai in a luxury rental car?
You’ll be glad to know that the minimum age requirement to rent a luxury car is just 21 years old. Whether you’re planning to hit the bustling streets of the city or venture into the breath taking desert landscapes, our selection of top-of-the-line luxury rental cars in Dubai has got you covered
What types of cars are available for rent?
Al-Fadehl Luxury Car Rental provides a wide range of Highly Maintained Luxury vehicles including SUVs ,Sedans ,To Meet All your expectations .
You Can Browse all our vehicles on our official web site , or our accounts on social media platforms , to start your luxury experience with Alfadhel Car rental
Is insurance included in the rental cost?
At Afladel Car Rental , we provide Luxury and Safe Journey for our clients , all of our vehicles are fully insured , and we don’t impose ant extra charges for vehicles insurance .
What payment methods are accepted?
At alfadhel Luxury Car rental we believe in continuous improvement and we use the latest technology to provide wide range of payment methods , We Take Credit / Debit Card Payments , Google Pay , Apple Pay , Payment Links , Bank Transfer , and Cash in Emirati Dirham , American Dollar , Saudi Rial .
Can I modify or cancel my reservation?
It’s Flexible , and Yes You Can , But Al Fadhel Car rental should be informed Before (24) Hours of Booking date Before cancellation , and any payments Done before that will be refunded with out any deductions .
Modification can also be done , with sooth procedure , subject to alfadhel booking schedule .
What is the fuel policy?
Luxury Car , Luxury Fuel Policy !!!! , Alfadhel Car Rental is highly keen to provide the best conditions for your Luxury Journey , thus we provide all our clients with Full Petrol Vehicle so the luxury journey starts the moment you start cursing Dubai in your luxury car .
It’s essential to keep track of your fuel consumption , and by the end of your journey please Return the vehicle With Full petrol level , With the same level you received the car , any lack of fuel we cost extra charges based on the rental period and fuel level
How do I report a mechanical issue or emergency?
All Of Alfadhel Car Rental Vehicles are highly maintained with high quality standards To Meet your luxury expectation, So we have the minimum possibility of any mechanical issues , How ever in case of any mechanical issues Al Fadhel Car rental Provides 24/7 Full Support , and we always keep in touch to provide the most relaxing service by our highly trained Team , via any kind of communication ways , Support team phone calls , or by instant messaging via WhatsApp.
What is your policy on cross-border travel?
Wait !!!! you are in Dubai, The Tourism destination of Choice, You don’t need to cross the border You are already Surrounded With Dubai Life events and Great Places To visit ,and enjoy in Dubai and across UAE , To fulfil your time with great experiences While cruising with your luxury car .
However , crossing the border is not allowed , and we recommend to mention your needs to cross the borders before submitting your booking .
Is there a car delivery service available with your luxury car rental in Dubai?
YES! At Alfadhel Car Rental , we offer a hassle-free car rental experience. We understand the importance of convenience, which is why we provide free delivery of your luxury rental car to your desired location, whether it’s the airport, hotel, or home.
This service is available for all our customers, allowing you to sit back, relax, and let us bring the car to you. Avoid the hassle of picking up or dropping off your car and enjoy the luxury of having your rental car delivered to your doorstep.
What is the mileage limit for luxury car rental in Dubai? What happens if I exceed it?
At Alfadhel Luxury Car Rental , we offer luxury rental cars with a standard mileage limit based on your rental period. However, we also provide custom mileage limit packages for an additional charge to accommodate your unique travel needs. To determine your mileage, the car rental agreement will indicate the kilometre reading on the car’s odometer at the beginning of your rental period.
It’s essential to keep track of your mileage, as exceeding the allowed kilometres will result in additional charges. While the number of miles allocated typically depends on the rental agreement’s length, some providers offer unlimited mileage as well. With our platform aggregating listings from all of the top luxury car rental agencies in Dubai, you can expect the mileage limit to vary.
We recommend having a rough estimate of the number of miles you will need to stay on budget. In case you go over the allotted mileage, our team will provide you with a breakdown of additional costs.
What documents are needed for luxury car rental in Dubai?
To rent a luxury car in Dubai, the required documents vary depending on your residency status and country of origin. As a resident of the UAE, you’ll need to provide a copy of your passport, residential visa, Emirates ID, and a valid UAE driving license.
For tourists, you’ll need to present your passport, visa with entry stamp, a valid driving license from your home country, and an international driving permit or license. However, if you’re from countries like the US, UK, Canada, or certain other nations, you can drive with your home country’s license.
Please ensure that your license is valid for driving in the UAE before renting a luxury car in Dubai. At Rotana Star, we make the process simple and fast for all eligible renters.
When I will get my security deposit back?
The car rental security deposit between AED 2000 – AED 5, 000 is taken at the start of rental. It is released max 30 days after the car is returned.
Security block by credit card pre-authorization is automatically released by the bank on the same credit card within 30 days.
If there are fines or balance not paid, the deposit amount is debited and the difference is returned after maximum 30 days